Terms and Conditions

www.farahbeitelmal.com (hereinafter referred to as “the Website”) is a website owned by FARAH BEITELMAL, hereinafter referred to as “the OWNER,” with VAT number: X2667847P and registered address at: Avda. Del Valle 13 – Madrid – 28003 (Madrid).

Accessing, reproducing, and using the services of the Website requires prior acceptance of the Terms of Use in effect at all times; the OWNER reserves the right to modify these Terms when deemed necessary, by publishing the updated text on the Website.

It is the user’s responsibility to be aware of the Terms of Use before accessing the products and services of the Website; if you do not agree to these terms, we kindly ask you to refrain from using it.

The OWNER reserves the right to delete accounts of those who fail to comply with the stated conditions.

Payment Methods

The accepted payment methods in the online store are:

  • Credit card

Delivery Times

The estimated delivery time for shipments is approximately 24/72 hours for deliveries within the mainland.

Note* Shipments may occasionally experience delays. We kindly ask for your patience if a shipment is delayed.

Shipments are typically made within the indicated timeframes.

If, for any reason beyond our control, there is a stock shortage that prevents us from having the product available on the specified date, we will inform the customer about the different available options:

  • Wait until the product is available again.
  • Full refund of the paid price.

Shipping Costs

  • Peninsula 0€
  • Canary Islands and Balearic Islands 5€
  • United Kingdom 20€.
  • Europe 20€.
  • Restof countries 40€.

Right of Withdrawal

All purchased products can be returned and refunded, provided that you notify us of your intention to return the purchased product(s) within a maximum period of 30 days from the date of delivery, and that they meet the rest of the conditions established in this section.

We only accept returns that meet the following requirements:

  • The product must be in the same condition as it was delivered and must retain its original packaging and labeling.
  • The product must not have been used.
  • The return must be made using the same protective box in which the product was received to ensure its protection.

In the event that you are unable to use the original protective box in which the product was delivered, you must return it in a protective box to ensure that the product reaches the warehouse with the maximum possible guarantees.

After examining the item, we will inform you if you are entitled to a refund for the purchased items.

In the case of exercising the right of withdrawal, the customer will be responsible for the return costs. The refund will be made as soon as possible and, in any case, within 30 business days from the date you notified us of your intention to withdraw. The refund will be made to the same credit card used for the purchase, in the case of credit card payments, or by bank transfer to the account from which the payment was made.

Partial returns and cancellations will result in a partial refund of the total amount paid for the entire order. Shipping costs, refund fees, and gift packaging will not be refunded in the case of partial returns. The refund will be made to the same credit card used for the purchase or by bank transfer for orders paid by cash on delivery.

Exchanges or returns will not be accepted for products that are not in the same condition as when received, have been used, or are personalized items. This provision does not affect the rights recognized to the consumer by current legislation.

In accordance with Article 103 of the General Law for the Defense of Consumers and Users, the right of withdrawal is excluded in the following cases:

  • Sealed products that are not suitable for return due to hygiene reasons and that can be unsealed after delivery (such as underwear or swimwear).

Returns of Wrong, Defective, or Damaged Products

In the case of defective or incorrect products, appropriate measures will be taken, which may include replacement, price reduction, or contract resolution. These actions will be free of charge for the consumer.

If you believe that the product does not comply with the terms of the contract at the time of delivery, you must contact us immediately, and in any case, within 24 hours of receipt, through our contact form at info@farahbeitelmal.com. Please provide the order details and the reason for the incident, accompanied by photographs that show the product’s defects.

Once we receive the notification, we will contact you to provide further instructions on how to proceed.

Withdrawal form

(You should only complete and submit this form if you wish to withdraw from the contract).

To the attention of (insert the name of the company, complete address, and if available, telephone number, fax, and email):

  • To the attention of (insert the name of the company, complete address, and if available, telephone number, fax, and email):
  • I hereby notify you that I withdraw from my/our(*) contract for the sale of the following goods/provision of the following service(*).
  • Ordered/received on(*).
  • Name and address of the consumer(s).
  • Date and signature of the consumer(s).


The customer or user may cancel their order as long as it has not yet been shipped from our warehouses. In such cases, they must contact the OWNER via email or through our Customer Service channels, providing their identifying information and the order reference number. In the event of cancellations, the amounts previously paid by the user or customer will be refunded using the same method employed for the initial transaction.

Customer Service

You can reach our Customer Service through the following email address: info@farahbeitelmal.com.


The Website is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the website’s HTML code, etc.), whose Intellectual Property belongs to the OWNER, except for materials obtained under third-party license.

The OWNER and its licensors retain Intellectual Property rights over the Website and its individual components, in all copies made (regardless of the medium in which they are incorporated), granting only the rights of use described below. Any rights not expressly granted are reserved.

In addition to the above, the OWNER is responsible for the selection, design, structure, and arrangement of the Website’s content. The OWNER has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing, and presenting it. Therefore, the Website is protected under Article 12 and Title VIII of Book II of the Intellectual Property Law, as a database.

The OWNER is also the sole owner of the Website’s design and graphic image, reserving the right to take legal action against those who engage in imitations or unfair use of it.



  • Benefit (upon registration) from the services and advantages provided by the OWNER through the Website to its users, under the conditions expressly stated in the different sections.
  • Only the sale of our products to professionals is allowed. In the case of consumers or users, we reserve the right to cancel the order.

Strictly prohibited:

  • Any operations related to the Website, its contents, downloaded products, and copies thereof that are contrary to the law, good customs, and good faith.
  • Any use outside the personal and private sphere, especially those for commercial or professional purposes, including sending advertising or messages, and collecting and processing third-party data.
  • Any extraction, public communication and/or transmission, total or partial, by any means, outside the permitted private use, and especially their incorporation into any other work, including web pages, collections, or databases. This prohibition does not apply to the publication in media outlets of downloadable materials from the Press Room section.
  • The removal, concealment, or falsification of notices and warnings regarding the Intellectual or Industrial Property of the Website or any of the products provided through it.
  • Operations and activities expressly prohibited in any other sections of these General Terms and Conditions, and in general, any actions that may harm the normal functioning of the Website, other users, or any third party.

Links to the website

  • The establishment of links and hyperlinks to the Website from other web pages or websites is authorized, provided that they are not done in a way that harms the public image and brand of THE OWNER, the Website, or any of the individuals and products referenced therein. In the establishment of links to the Website, the use of techniques that create confusion about the identity and ownership of the content, such as framing or others, is expressly prohibited.
  • The establishment of links from web pages or websites whose content promotes or advocates, directly or indirectly, any form of violence, discrimination, pornography, or illegal activity is strictly prohibited. Likewise, the establishment of links for commercial purposes is expressly prohibited. In creating these links, the use of elements taken from the Website without the prior and express consent of THE OWNER is expressly prohibited. Under no circumstances should it be understood that links to the Website from third-party web pages or websites imply any relationship between THE OWNER and the owners of those pages, nor does it imply any endorsement, sponsorship, or recommendation by THE OWNER of those pages. Therefore, THE OWNER shall not be held responsible in any way for their content and legality.

Violation of any of the rules contained in these Terms of Use, and especially those specified in this clause, will empower THE OWNER to immediately terminate your status as a user of the Website.

Data Protection

The personal information or data you provide us will be processed in accordance with the provisions of the Privacy Policy. By using this website, you consent to the processing of such information and data, and declare that all information or data provided is accurate and corresponds to reality.


The OWNER reserves the right to make, without prior notice, any modifications it deems appropriate to the Website, including changing, deleting, or adding both the content and services provided through it, as well as the way in which they are presented or located.

Although the OWNER will make every effort to keep the information contained on the Website up to date and free of errors, no guarantee is provided regarding its accuracy and currency. The attainment of any specific result or purpose is also not guaranteed. Therefore, access to and use of the Website are the sole responsibility of the users and customers.

Legal actions

The OWNER will pursue the breach of these Terms of Use, as well as any misuse of the Website or its content, and any infringement of its rights or the rights of its licensors, especially those related to Intellectual Property and Industrial Property. The OWNER will exercise all legal actions, both civil and criminal, that may correspond to it under the law.

Applicable law and jurisdiction

For any dispute or conflict that may arise from these terms or conditions, Spanish law shall apply. The resolution of judicial conflicts shall be subject to the jurisdiction of the courts and tribunals of the user’s or client’s domicile.

Shopping Cart